Horse Racing Ireland ("HRI") is committed to protecting privacy and takes our responsibility regarding the security of your information very seriously. We will be clear and transparent about the information we are collecting and what we will do with that information.
This Policy sets out the following:
All personal data is collected and processed in accordance with Irish and EU data protection laws.
“HRI” (referred to as “we”, “us”, “our” or “HRI” in this policy) in this policy primarily refers to Horse Racing Ireland and, where appropriate, to other companies within the HRI group or other entities over which HRI exercises management control.
These include Irish Thoroughbred Marketing Limited, Tote Ireland Limited and corporate entities in relation to our racecourses at Fairyhouse, Leopardstown, Navan & Tipperary.
HRI is the “data controller” of all personal information that is collected and used about HRI customers. HRI is a body established by statute having its primary place of business at Ballymany, The Curragh, Co Kildare.
This Policy applies to our services, websites, any mobile services or apps and telephone and / or online betting.
Personal data means any information relating to you which allows us to identify you, such as your name, contact details, client or customer number, horse details, payment details and information about your access to our website and / or apps.
We may collect personal data from you when you engage with us – including but not limited to your participation in racing, purchase of tickets or hospitality, when you avail of our services or supports, carry on betting, use our website and / or apps and other websites accessible through our website and / or app, participate in a survey or competition, or when you contact us.
Specifically, we may collect the following categories of information:
Some personal details about your physical or mental health, alleged commission or conviction of criminal offences are considered “sensitive” personal data under applicable data protection laws. We will process any such data only if you have given your explicit consent, or it is necessary, or you have deliberately made it public.
It’s important to highlight that our services are generally not intended for individuals under the age of 18 and we do not knowingly record or retain any personal information from such individuals. In the event that we inadvertently gather personal information in relation to a minor, we will take reasonable measures to remove any records where possible, other than such information as will allow us to identify and prevent future access from such individuals.
Your data may be used for the following purposes:
We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the reasons we have collected and need to use your personal data for.
We may also process your personal data for one or more of the following:
We will not retain your data for longer than is necessary to fulfil the purpose it is being processed for. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the personal data, the purposes for which we process it and whether we can achieve those purposes through other means.
We must also consider periods for which we might need to retain personal data in order to meet our legal obligations or to deal with complaints, queries and to protect our legal rights.
When we no longer need your personal data, we will securely delete or destroy it. We will also consider if and how we can minimise over time the personal data that we use, and if we can anonymise your personal data so that it can no longer be associated with you or identify you, in which case we may use that information without further notice to you.
We follow strict security procedures in the storage and disclosure of your personal data, and to protect it against accidental loss, destruction or damage. The data you provide to us is protected using SSL (Secure Socket Layer) technology. SSL is the industry standard method of encrypting personal information and credit card details so that they can be securely transferred over the Internet.
All payment details are transmitted over SSL across dedicated network infrastructure (Multiprotocol Label Switching-MPLS) and stored in compliance with Payment Card Industry Data Security Standards (PCI DSS).
We may disclose your information to trusted third parties for the purposes set out in this Privacy Notice. We require all third parties to have appropriate technical and operational security measures in place to protect your personal data, in line with Irish and EU law on data protection rules.
Your personal data may be shared with other companies within HRI.
Your personal information may be transferred or disclosed to any company within HRI or, subject to appropriate agreement, to third parties, for the processing of that personal information based on our instructions and in compliance with this policy and any other appropriate confidentiality and security measures.
Any HRI entity may use and share, within the group and with its advisors, the information you provide and other information it holds about you for the following purposes:
Our Third-Party Service Providers & Partners
HRI may, from time to time, retain trusted third parties to process your information to provide us with services, including for customer support, information technology, payments, sales, marketing, data analysis, research and surveys. As part of our agreements with our partners, we may be required to share your information.
Third Parties For Legal Reasons
We will share personal information when we believe it is required, such as:
Regulatory Or Sporting Body
Your personal information may also be disclosed to any regulatory or sporting body (with whom HRI has agreements for the sharing of such data in connection with the integrity of racing) such as the Irish Horseracing Regulatory Body. Those bodies may then use your personal information to investigate and act on any such breaches in accordance with their procedures.
HRI may from time to time engage with businesses in other jurisdictions, some of which are not located in the European Economic Area (EEA), While countries outside the EEA do not always have strong data protection laws, we require all services providers to process your information in a secure manner and in accordance with Irish and EU law on data protection. We utilise standard means under EU law to legitimise data transfers outside the EEA.
A "cookie" is a small data file transferred by a Website to your computer's hard drive. Cookies are typically classified as either "session" cookies or "permanent" cookies.
"Session" cookies do not stay on your computer after you leave our Website or close your browser. The aggregate information collected permits us to analyse traffic patterns on our site. This can enable us over time to provide a better experience on our
site by improving content or personalisation and making our site easier to use.
"Permanent" cookies are those that remain on your computer. They are used to facilitate shopping, personalisation and registration services. For example, cookies can keep track of what you have selected to purchase as you continue to shop and allow you
to enter your password only once on Web pages where a login is required. "Permanent" cookies can be manually removed by the user.
be available to you and some Web pages may not display properly.
You can find information on popular browsers and how to adjust your cookie preferences at the following Websites:
Which Cookies Do We Use?The following are the cookies we use on the Website:
Our websites use Google Analytics to collect information about how visitors use our websites. The cookies used by this product collect information in an anonymous form and are used by many different websites. If you wish to opt out of being tracked by Google Analytics across all websites, please visit http://tools.google.com/dlpage/gaoptout.
Managing Cookies Usage
A web beacon is an electronic image, called a single-pixel (1x1) or clear GIF. web beacons can recognise certain types of information on a visitor's computer, such as a visitor's cookie number, time and date of a page view and a description of the page where the web beacon is placed. You may render some web beacons unusable by rejecting their associated cookies.
Facebook Conversion Tracking Pixel
Our websites may from time to time use Facebook Advertising, Facebook Pixel Re-Marketing, and communications. This tool allows us to understand and deliver ads and make them more relevant to you. The collected data remains anonymous and we cannot see the personal data of any individual user.
We have appointed a Data Protection Officer to oversee compliance with this policy. You have the right to make a complaint at any time to a supervisory authority. The Irish Data Protection Commissioner is the lead data protection supervisory authority for HRI as an Irish data controller.
Under certain circumstances, by law you have the right to:
If you want to exercise any of these rights, then please contact our Data Protection Officer by email to [email protected] or by post to Data Protection Officer, Horse Racing Ireland, Ballymany, The Curragh, Co Kildare.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Should you have any queries regarding any privacy issues you may have, or should you wish to access\amend\or erase any of your personal details, please contact us.
Our Privacy Notice may change from time to time and any changes to the statement will be communicated to you by way of a notice on our website.
Ticket Hotline: (01) 289 0500